This sets out your rights and obligations, and those of ART|REP, in relation to the products and services we offer.

General Terms

All goods remain the property of ART|REP until payment is made in full.

Our Satisfaction Guarantee / Returns of Unwanted Purchases

Upon delivery, if you're not completely satisfied with the quality of your painting, it may be returned within fourteen days for a no-quibble, complete refund. Like most online stores, our refunds operate operate on a ‘Return to Base’ basis. This means the customer returns the product to base, and are offered a full refund on the price of the painting(s) after inspection of the product(s). To be eligible for a full refund, unwanted purchases must be in an unmarked and resalable condition.

Goods Damaged in Transit

In the unlikely event that your painting is damaged in transit, please inform us immediately. Details must be recorded on the delivery documentation, and we must be notified no later than 24hours after delivery. Remember to keep hold of all packaging and documentation as this will be required to effect the claim against the carrier.

Incorrect Goods

In the unlikely event that you are sent the incorrect painting, please notify us immediately and we will provide the correct painting/offer a full refund (including your return expense). Remember to keep hold of all packaging and documentation.

Shortage

If you suspect that there are items missing from delivery, first check that the order has not been partly shipped. Any shortage must be noted on the delivery note and we are to be notified within 24 hours.

Prices and Duties

All prices include VAT at the current rate and are valid for orders placed up to 31st December 2006. If you want your purchase to be delivered outside the European Union, you will be responsible for paying all applicable duties.

Making a contract with us

Goods or services must be ordered using your correct name, address and any other requested details. You may be asked to enter credit, debit or charge card details. You must ensure that (i) you are fully entitled to use that card at the time when you provide those details to ART|REP, and when you use the card and (ii) the card has available funds to cover all charges incurred on it in the course of buying from us. If any of the information you enter becomes incorrect or is superseded, then please notify us with the corrected information immediately. You must also legally be able to enter into contracts for goods and services that you may buy here.

Item Descriptions

We have taken care to ensure that descriptions and measurements of our pictures are as accurate as possible. Dimensions shown are the finished size of the painting. We have also ensured that the colours are a close representation of those in the actual pictures. However slight variations may occur.

Errors

If an incorrect price is shown in error, we reserve the right to cancel or refuse the order. If payment has already been taken a full refund will be given.

Loss

ART|REP will not be liable to you or any third party for any indirect loss or damage, or for any loss of data, profit, revenue or business. You also agree that the liability of ART|REP under this agreement will not exceed the sums paid or payable by you. This does not affect your statutory rights as a consumer.

Changes to this Agreement

ART|REP reserves the right to change the terms of this agreement from time to time, and post a new version on our website. The new version will take effect from the day of posting on the site. Price and availability information are also subject to change without notice.

Jurisdiction

Sales are governed by English law and you agree to submit any dispute to the exclusive jurisdiction of the English courts. All orders are subject to these terms and conditions.